PRICING

Choose the plan that
matches your post

Read letters online or receive the paper originals. Both plans give your business a separate UK address and a director’s service address.

Our founder rates are available now. Sign up at the founder price and keep that base subscription price for life. Both plans have a one-off setup fee of £14.99 + VAT.

Founder base rate for life Cancel anytime Director’s service address included
READ ONLINEFounder rate

Virtual Inbox

£24.99£14.99+ VAT a month

Founder price: £14.99 + VAT a month. Standard price: £24.99 + VAT a month.

For businesses that mainly want to read and act on letters online.

Choose Virtual Inbox
  • A separate UK business address and an included director’s service address.
  • 25 scanned pages each month. Each scanned side counts as one page.
  • Scanned letters available in the app indefinitely.
  • Original letters kept for 30 days after scanning, with forwarding available when you need the paper.
  • Additional scanned pages: 25p + VAT each.
RECEIVE THE PAPERFounder rate

Forward Flex

£34.99£24.99+ VAT a month

Founder price: £24.99 + VAT a month. Standard price: £34.99 + VAT a month.

For businesses that prefer to receive physical post.

Choose Forward Flex
  • A separate UK business address and an included director’s service address.
  • Scans of your envelopes so you can see what has arrived.
  • One monthly forwarding event, including postage, in the first few days of each month, depending on weekends.
  • Scans of the letters inside your envelopes when requested: 25p + VAT per page.
  • Fortnightly forwarding: add £5 + VAT a month.
  • Weekly forwarding: add £15 + VAT a month.

Both plans have a one-off setup fee of £14.99 + VAT. Optional services have the separate prices shown below.

SIDE BY SIDE

Compare what’s included

All prices shown exclude VAT.

Your mailboxVirtual InboxForward Flex
UK business addressIncludedIncluded
Director’s service addressIncludedIncluded
Letter content scans25 scanned pages each monthOn request: 25p + VAT per page
Extra scanned pages25p + VAT per page25p + VAT per page
Paper forwarding£3 + postage + VAT at the current location; approve the price firstOne monthly forwarding event, including postage
More frequent forwardingRequest paper originals when neededFortnightly: + £5 + VAT / month. Weekly: + £15 + VAT / month
Company registered officeOptional: £5 + VAT / monthOptional: £5 + VAT / month
One-off setup£14.99 + VAT£14.99 + VAT

KNOW WHAT YOU’LL PAY

Optional services and additional charges

Optional servicePrice and how it works
Registered address add-on:£5 + VAT a month with either plan. Select it during signup to use Mailboxx as your company’s registered office once your mailbox is approved and the add-on is active.
Additional scanning:25p + VAT per page, for extra Virtual Inbox pages or scans of letters requested on Forward Flex.
Fortnightly forwarding on Forward Flex:£5 + VAT a month extra. Monthly forwarding plus another send around mid-month.
Weekly forwarding on Forward Flex:£15 + VAT a month extra. Your post is sent once a week.
Forwarding paper originals on Virtual Inbox:at our current location, £3 + postage + VAT. The app shows you a price to approve or reject before the forwarding goes ahead. Rates can vary by location.

Bank cards, passports and similar items are kept unopened and posted to your verified UK address with your permission. See the restricted-mail policy for how these items are handled.

Read the restricted-mail policy
GETTING STARTED

Choose your service in the app

Select your mail plan and the registered address add-on during signup. You can request letter scans, manage your forwarding address and approve forwarding prices in the app.

You’ll need identity and business information, a UK forwarding address and proof of address. Once your mailbox is approved and active, use the customer address and mailbox identifier we provide.

STAY IN CONTROL

Cancel anytime

You can cancel your account at any time. Your service continues until the end of your current paid billing period. We don’t refund the current billing period.

05 REFERRAL PROGRAMME

Refer 10 people.
Your mailbox is free.

Refer friends and both get 10% off forever. Refer 10 people and your subscription becomes completely free!

10%Discount for both
10Referrals = Free
∞Lasts forever

* Discounts last as long as both you and your referee maintain subscriptions

Questions about the price

  1. 01

    How long does the founder price last?

    Sign up at the founder rate and keep that base subscription price for life. It applies to your mail subscription; optional services have the separate prices shown above.

  2. 02

    Does the setup fee recur every month?

    The £14.99 + VAT setup fee is a one-off charge when you open your account.

  3. 03

    Is postage included in Forward Flex?

    Yes. Forward Flex includes one monthly forwarding event with postage covered. Fortnightly and weekly forwarding are available at the additional monthly prices shown above.

  4. 04

    Is a director’s service address included?

    Yes. Either mail plan includes a director’s service address. Select the £5 + VAT monthly registered address add-on if you also need your company’s registered office.

  5. 05

    Can I use Mailboxx from elsewhere in the UK?

    Yes. You can choose either plan from anywhere in the UK, with a UK forwarding address and proof of address.

YOUR NEXT STEP

Give your business its own mailbox

Choose the plan that suits how you use your post. Keep your home address for home, and manage your business post directly.